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FAQ's

Shipping Details:

All items shown on this site are brand new and ship promptly. Orders are processed within 1-2 business days of receipt. When your order is shipped, a confirmation e-mail will be sent to the e-mail address on the order and includes online shipment tracking details. Delivery by the shipping carrier takes 1 to 5 additional business days depending on delivery location.
We at MakeitScrappin cannot guarantee delivery by a specific date. Actual ship times are dependent upon the delivery service of the shipping carrier being used. International shipments using USPS First-class package International service can take 2-4 weeks for delivery.

Shipping Locations:

Shipping is currently supported worldwide. Orders shipping outside the USA are shipped via USPS International mail and delivered by your countries postal service.

Shipping Cost:

You can view the related shipping charge by adding the item(s) to the shopping cart and clicking on checkout. There you can see the shipping and total prior to completing the order or submitting payment.

International Shipments:

For all shipments outside the US, we collect for the shipping charges only. Any customs or Duty charges will be your responsibility once the item arrives in your country from the United States. Generally, customs charges are based on what country an item is manufactured in, not where it is shipped from. Because each country is different, we suggest you check with your countries customs office before ordering if you have questions regarding Customs, Duty, or VAT fees. We do not have control over those fees, they are charged by your country. Import fees are a "tax" charged by receiving countries for items shipping into that country. No adjustment will be made for custom fees. All custom forms are marked as "merchandise”. Because we are a business, we are not able to send items as a "gift" or modify the amount paid.

Sales Tax within the US:

Currently, because our business is physically located and licensed in the state of Utah, we charge and collect sales tax for all shipments that are shipped and/or billed to locations within the state of Utah. As of this date, we do not collect sales tax for shipments to any other state within the US.

International Payments:

For our customers outside the US, if you are having difficulty when using a credit card during check-out, you may want to try using the PayPal payment option.


Return Policy:

If you have an issue of an item not working when you first receive it, it will be exchanged. After 10 days of your receiving an item, if there is an issue of it not working properly, you will need to contact the manufacturer for any warranty issues.

We at MakeitScrappin.com are only able to provide refunds for unopened/unused products sold directly through our website within 30 days of purchase. No returns or exchanges once the item has been used. We are sorry, but once the item has been used, we do not have a "satisfaction guarantee" return policy.  Returns must be authorized by contacting us at info@makeitscrappin.com. Unauthorized returns not accompanied by a Return Authorization Number will not be accepted. The cost for return shipping for unopened/unused products will be your responsibility and any shipping charges cannot be refunded.